Jackson Dallas is an Amazon.com exclusive brand. The warehouse operations, product handling and shipping is managed exclusively by Amazon. Therefore, our Shipping policies are the same as Amazon.com.
Shipping Policy for Amazon Prime:
Your Amazon Prime membership includes a variety of shipping benefits, including several shipping options if you need to expedite your delivery.
|Shipping Speed||Amazon Prime Member Price|
|Same-Day Delivery||Free on qualifying orders over $35 in certain cities or $2.99 per order. Learn more.|
|2-Hour Delivery||Free in eligible zip codes through Prime Now|
|Saturday Shipping||Price varies by item size and weight – as low as $7.99 per item|
|Amazon Day Delivery||Free|
|Standard Shipping (4-5 business days)||Free|
|Release-Date Delivery (on qualifying items)||Free|
Not all shipping speeds are available for all items and all addresses. For more information, go to Amazon Prime Shipping Benefits – Eligible Items & Addresses.
If the item you’re ordering is out of stock or unavailable to ship immediately, the shipping method time starts when the item ships. For example, it will take two business days after an item ships to reach you with Two-Day Shipping.
Amazon.com may ship products by ground or air; shipping speeds don’t correspond to any carrier-branded shipping services. If available, Saturday or Sunday delivery will be specified on the product page and/or during checkout. Otherwise, Amazon.com shipping methods apply to business days only, not weekends or holidays.
Remember to check the ordering cut-off time shown on the detail page.
To see the most accurate Prime shipping information as you shop, make sure to set up a default address for your account. For instructions on how to do so, go to Add & Manage Addresses.
Orders over $1300 may require a signature.
In some cases, choosing a higher quantity for an item may make it ineligible for immediate shipping, because multiple units may not be available locally or at the same location. In this case, the option to choose Same-Day or One-Day Shipping may not appear.
For addresses in Alaska, Hawaii and Puerto Rico,
|Shipping Speed||Amazon Prime Member Price|
|Standard Shipping (3-7 business days)||Free|
|Expedited Shipping (2-5 business days)||Price varies by item size and weight – as low as $5.99 per item|
|Priority Shipping (1-4 business days)||Price varies by item size and weight – as low as $11.99 per item|
Note: Expedited Shipping is currently not available for Puerto Rico.
Deliver items in fewest possible packages:
For items that are in stock, your orders will be consolidated into the fewest number of shipments possible. This may take longer to ship depending on product availability, but there will only be one shipping charge for the entire order. You can choose “I want my items faster” option and your items will ship as they become available at additional cost.
- To determine the applicable shipping rate for items in your Cart:
- Select Proceed to Checkout
- Select or add your shipping address
- Select a shipping speed and select Continue
- Select a payment method and select Continue
- The total shipping & handling cost will be listed under Order Summary.
Please note: Jackson Dallas does not charge any additional shipping rates.
Shipping Times to the Contiguous U.S.
When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location and selected shipping speed.
|Destination Country||Standard Shipping (business days)||Two-Day Shipping (business days)||One-Day Shipping (business days)|
|Contiguous U.S.||4 to 5||Within 2||Within 1|
Note: In many areas Saturday and Sunday delivery may be available. If weekend delivery is available to your destination, it will be specified on the product page and/or during checkout. Delivery estimates for FREE Prime Two-Day shipments to destinations that don’t have weekend delivery are based on two business day transit times, not including Saturday or Sunday.
Shipping Times to Alaska, Hawaii & Puerto Rico
When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping speed.
|Destination Country||Standard Shipping (business days)||Expedited Shipping (business days)||Priority Shipping (business days)|
|Alaska & Hawaii||3 to 7||2 to 5||1 to 4|
|Puerto Rico||3 to 7||Not Available||1 to 4|
About Delivery Guarantees
Amazon.com offer guaranteed delivery on certain fast delivery speeds and select products. When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable).
If you are provided a guaranteed delivery date and a delivery attempt is not made by this date, Amazon.com will provide a refund of any shipping fees associated with that order.
Note: The order within countdown reflects Amazon’s delivery capability at the moment the page was opened. The delivery day may become unavailable within that timeframe, prior to completing your order, due to changes in inventory or delivery capacity.
To inquire about a refund, please click “An Order I Placed.” Select your order, then select Problem with an order > Shipping or delivery issues > Shipment is late.